Shipping
We offer Free Shipping in the US on every order (where available).
Processing time
Orders are made to order and typically process in 2–5 business days before shipping.
Delivery estimates
After processing, delivery typically takes 3–7 business days (US). Actual delivery times can vary by carrier and location.
Tracking
You’ll receive tracking information by email as soon as your order ships.
Address accuracy
Please double-check your shipping address at checkout. If an address is entered incorrectly and the package is returned, we can reship it once we receive it, but additional shipping fees may apply.
Lost or stolen packages
If tracking shows a package is delivered but you can’t locate it, please check with neighbors/building management and your local carrier first. If it’s still missing, email support@regalpawworkshop.com and we’ll help.